Shipping policy
Shipping & Delivery
- Order processing: 1-2 business days.
- Delivery: about 8-14 business days (Mon–Fri), fully tracked, door to door.
Free shipping on orders over $39 (the pillow and the 2-Pillow Set qualify automatically). A flat rate is shown at checkout for orders under $39.
All orders include tracking — you'll get a tracking link by email as soon as your order ships. We ship from our overseas fulfillment center with no surprise customs fees.
We currently ship within the United States. We're not responsible for delays caused by customs, carriers, or an incorrect address provided at checkout.
If your order hasn't arrived within 30 business days of the ship date, email hello@wova.com and we'll make it right.